Shipping & Returns
Whether you live in the heart of England, or deepest, darkest Peru,
We'll always do our very best to deliver our mugs to you.
We've made a little table to show how long it will take for your order.
(Naturally it adds a few days if you're outside the UK's borders.)
If you're ordering in the UK, shipping is always free
(And if you're a bit further out, our prices are reasonable you'll see).
One thing to remember is that our mugs aren't stocked anywhere for show,
They're printed on demand (so add 3-5 days to the delivery times below*).
|Where||How Much||How Long|
|UK||Free (huzzah!)||1-3 days|
|Anywhere else (including US)||£1 per bookmark or £2 per mug, with a maximum of £10 shipping||7-10 days|
*Our supplier quotes 3-5 days as the usual printing time (but they're usually a bit quicker and often get them done within 1-3 days, unless it's a busy time like Christmas).
If you're not happy with what you've bought, you can send it back to our place.
You've got 14 days to do that, or to let us know it needs to be replaced.
Contact us by e-mail so we know what is making you frown,
And we'll replace/refund it if we can't turn your frown upside down.
If you're returning more than three items, we do charge a re-stocking fee
(It's only £3 per mug, to stop people messing around, you see.)